Shipping

What locations do you ship to?

We are currently shipping in the U.S. ONLY and transit time will vary from location to location.

How long does an order take to arrive once it has been shipped?

All orders are processed, packaged and shipped as soon as possible. The typical delivery time for your item(s) after the payment is successfully processed is anywhere from 3-7 business days. You may receive the item(s) much earlier depending on your location. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order once it is shipped. Please reach out to info@arrivedercisyl.com for additional assistance if needed.

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or custom inspections. Thank you for your patience and understanding!

What do I do if my order is lost in the mail? 

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Extended Delays 

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.